Cookie Policy
Last updated: 27 March 2026
1. Introduction
This Cookie Policy explains how Olea Office Ltd (“Olea”, “we”, “us”, or “our”) uses cookies and similar technologies on our website at oleaoffice.com (the “Website”).
This policy should be read alongside our Privacy Policy, which provides full details on how we collect, use, and protect your personal data.
We are committed to being transparent about the technologies we use. This policy explains what cookies are, which cookies we use, why we use them, and how you can manage your preferences.
2. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, to provide information to website owners, and to enhance the user experience.
Cookies can be “first-party” (set by the website you are visiting) or “third-party” (set by a service other than the website you are visiting). Cookies can also be “session cookies” (which are deleted when you close your browser) or “persistent cookies” (which remain on your device for a set period or until you delete them).
In addition to cookies, we may use similar technologies such as pixels, web beacons, and local storage (collectively referred to as “cookies” in this policy for convenience).
3. Applicable law
Our use of cookies is governed by the following legislation, depending on your location:
- UK: The UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR).
- EEA: The EU General Data Protection Regulation (EU GDPR) and the ePrivacy Directive (Directive 2002/58/EC).
- Germany: In addition to EU GDPR, the Telekommunikation-Telemedien-Datenschutz-Gesetz (TTDSG), specifically §25, which requires prior consent for non-essential cookies and similar technologies.
Under all applicable frameworks, the same core principle applies: cookies that are not strictly necessary for the functioning of the Website are only placed on your device after you have given your explicit, informed consent.
4. How we use cookies
We categorise the cookies used on our Website into four groups:
- Strictly necessary cookies — required for the Website to function; no consent needed
- Analytics cookies — help us understand how visitors use the Website; consent required
- Functional cookies — enable enhanced features and personalisation; consent required
- Marketing cookies — used to deliver relevant advertising; consent required
Details of each category are provided below.
5. Cookies we use
5.1 Strictly necessary cookies
These cookies are essential for the Website to function properly. They cannot be switched off in our cookie management tool. They are usually set in response to actions you take, such as logging in, setting your privacy preferences, or filling in forms.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| olea-cookie-consent | Olea (custom-built) | Stores your cookie consent preferences so the Website respects your choices on subsequent visits. | First-party, persistent | 12 months |
| __stripe_mid, __stripe_sid | Stripe | Fraud prevention and payment security. Used to detect and prevent fraudulent transactions during checkout. | Third-party, persistent/session | __stripe_mid: 1 year; __stripe_sid: 30 minutes |
| __Host-next-auth.csrf-token | Olea (oleaoffice.com) | Security token to protect against cross-site request forgery attacks. | First-party, session | Session |
| NEXT_LOCALE | Olea (oleaoffice.com) | Stores your language and locale preference so the Website displays in your preferred language. Required for correct bilingual (DE/EN) routing. | First-party, persistent | 1 year |
5.2 Analytics cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information. All analytics cookies are placed only after you have given consent via our cookie banner.
Google Analytics 4
We use Google Analytics 4 (GA4) to understand Website traffic, user behaviour, and content performance. GA4 uses anonymised IP addresses by default.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated identifier. Used to calculate visitor, session, and campaign data for site analytics reports. | Third-party, persistent | 2 years | |
| _ga_[container-id] | Used by GA4 to maintain session state. | Third-party, persistent | 2 years | |
| _gid | Distinguishes unique users for the current day. Used to throttle request rate. | Third-party, persistent | 24 hours |
Microsoft Clarity
We use Microsoft Clarity to understand how users interact with our Website through heatmaps (visual representations of where users click and scroll) and session recordings (replays of user journeys through the site).
Important note about session recordings: Microsoft Clarity captures mouse movements, clicks, and scroll behaviour to help us improve the user experience. Clarity does not capture keystrokes in password fields or payment fields. All session recordings are used solely for Website improvement purposes.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _clck | Microsoft Clarity | Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. | Third-party, persistent | 1 year |
| _clsk | Microsoft Clarity | Connects multiple page views by a user into a single Clarity session recording. | Third-party, persistent | 1 day |
| CLID | Microsoft Clarity | Identifies the first-time Clarity saw this user on any site using Clarity. | Third-party, persistent | 1 year |
| ANONCHK | Microsoft Clarity | Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity does not use ANID and so this is always set to 0. | Third-party, persistent | Session |
| MR | Microsoft Clarity | Indicates whether to refresh MUID. | Third-party, persistent | 7 days |
| SM | Microsoft Clarity | Used in synchronising the MUID across Microsoft domains. | Third-party, session | Session |
5.3 Functional cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have integrated into the Website. These cookies are placed only after you have given consent.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| mapbox-gl | Mapbox | Required for the interactive location maps on our Website to function. May include session tokens and map state data. | Third-party | Session |
5.4 Marketing cookies
Note: As of launch, Olea does not use any marketing cookies. This section is included as a placeholder. If we introduce marketing cookies in the future (e.g. Google Ads), we will update this policy and they will only be activated with your explicit consent.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _gcl_au, _gac_*, IDE | Google Ads | Not active at launch. Will be used to measure the effectiveness of advertising campaigns and to deliver relevant advertisements. | Third-party, persistent | Up to 2 years (varies by cookie) |
Marketing cookies will never be placed on your device without your explicit, prior consent.
6. Cookie consent
When you first visit our Website, you will see a cookie consent banner provided by Olea (custom-built). This banner allows you to:
- Accept all cookies — all categories of cookies will be activated
- Reject all non-essential cookies — only strictly necessary cookies will be placed
- Customise your preferences — choose which categories of cookies you consent to
You can change your preferences at any time by clicking the cookie settings link in the footer of our Website, or by using the cookie management widget.
Strictly necessary cookies cannot be disabled because they are essential for the Website to function.
Non-essential cookies (analytics, functional, and marketing) are only placed after you have given your explicit consent. No non-essential cookies are placed during your visit if you decline or do not interact with the consent banner.
Your consent preferences are stored for 12 months, after which you will be asked to confirm them again.
7. How to manage cookies
7.1 Via our cookie consent banner
The easiest way to manage your cookie preferences is through our cookie consent banner or the cookie settings link in the Website footer. This allows you to enable or disable specific categories of cookies at any time.
7.2 Via your browser settings
You can also manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from specific websites or altogether
- Set preferences for first-party and third-party cookies
Here are links to cookie management instructions for common browsers:
- Google Chrome: support.google.com/chrome/answer/95647
- Mozilla Firefox: support.mozilla.org
- Apple Safari: support.apple.com
- Microsoft Edge: support.microsoft.com
Please note that disabling cookies may affect the functionality of our Website.
7.3 Opt-out links for specific services
- Google Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
- Microsoft Clarity: You can opt out of Clarity tracking via our cookie consent banner.
8. Jurisdiction-specific provisions
8.1 United Kingdom
Cookies on this Website are used in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR). Under PECR, we are required to obtain your consent before placing non-essential cookies on your device. Strictly necessary cookies are exempt from the consent requirement.
8.2 Germany
In addition to the EU GDPR, the Telekommunikation-Telemedien-Datenschutz-Gesetz (TTDSG), specifically §25 TTDSG, requires that information may only be stored on, or accessed from, a user’s terminal equipment where the user has given consent on the basis of clear and comprehensive information, unless the storage or access is strictly necessary for the provision of the service explicitly requested by the user.
Our cookie consent mechanism is designed to meet this standard. Non-essential cookies are only activated after you have given informed, explicit consent.
8.3 European Economic Area (EEA)
Our use of cookies complies with the EU GDPR and the ePrivacy Directive (Directive 2002/58/EC). Non-essential cookies are only placed with your prior, informed consent, in accordance with CJEU guidance (including the Planet49 decision, Case C-673/17).
9. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our practices, or applicable law. We will post any updates on this page with a revised “Last updated” date. Where changes are material, we will re-request your cookie consent.
10. Contact us
If you have any questions about our use of cookies, please contact us:
- Email: support@oleaoffice.com
- Post: Data Protection, Olea Office Ltd, 66 Paul Street, London, EC2A 4NA
For full details on how we process your personal data, please see our Privacy Policy.